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Shipping & Returns

STORE TERMS
SHIPPING, RETURNS, REFUNDS PAGE:
 

3-Year Unconditional Guarantee

We are proud to offer the industry's only 3-Year Unconditional Guarantee.  We so believe in the salability and quality of our products, that you have up to 3 years to exchange any of our dresses or suits to which your families have no responded.*

Our guarantee gives your firm confidence in offering new styles and colors to your families without the concern of being "stuck" with something to which they have not responded.

If at any time during the 3 years following the purchase of our dresses or suits, your families have not responded to them, simply call us and we will handle the arrangements to have the item(s) picked up.
*(Guarantee excludes items shipped overnight & items that are custom-made)

As easy as 1, 2, 3!

1)  After calling us, simply place the item(s) in a box for shipping.  No need to label or address the box, the Call Tag we issue includes all of our shipping information.
2)  UPS will come to your location in 2 to 5 business days to pick up the box(es).  (We even pay the shipping to get the item(s) back to us!)
3)  When we receive the item(s), we will apply a credit to your account for 100% of the purchase price.  (You are not credited the initial shipping charges.)

 

IMPORTANT NOTICE FOR EXPEDITED SHIPPING:


UPS Overnight and Expedited shipping options shown may not be available in some areas.  If you are placing an order for which guaranteed delivery is necessary, you MUST CALL US @ 1-888-321-4077 no later than 1pm CST to ensure timely delivery and to verify available options.